The shipping cost for every country will be calculated automatically upon checkout.

Please allow us 1 to 2 business days to process your credit card details.

Shipping of your package takes approximately 5 to 12 business days, anywhere in the world.

Packages can only be shipped to the billing address on the credit card used. Please be certain to enter the correct address. We cannot be held responsible for mistakes made due to incorrect shipping addresses. We are not responsible for any import tax charged on your package.

You may track your order by clicking on one of the links below; check your confirmation email to what shipping company was used. Packages shipped by ems have a tracking number that starts with E and should be tracked at http://www.ems.com.cn/english-main.jsp

Flat shipping fee of 29$ applies for orders to North America, Western Europe* and Australia.

Our website happily provides worldwide shipping.  We also pride ourselves in reliable, fast shipping and so we depend only on the world's leaders in expedite shipping. 

Due to the fact that our items are bought over the Internet, cannot be tried on ahead of time and are bought site unseen, we have developed the following return and exchange policy for customer service purposes. Of course, we hope that you are happy with your selection. If for any reason you are not happy with your selection, our return and exchange policy is as follows:

Please contact us within 10 days after you receive the products providing you find them defective, damaged or faulty due to our mistake caused unconsciously, we will send you return address via email. (Please ensure that the products are in the original conditions and of no artificial damage, furthermore, the labels should be integral and the package should be complete, otherwise we will deduct depreciation fees accordingly.) If you want to exchange for other different products, we will refund you any over-payment or require a supplemental payment for any deficiency according to the actual prices of the products.

Please contact us within 10 days after you receive the products providing you need to return or exchange for any personal reason,you will be responsible for the cost of returning the items to us, if you want to get refund, we will take 15% restocking fee off your refund after receiving the returning parcel and your refund will be returned to your credit card account 1-3 working days after receiving your returned products. If you want to exchange, you should pay us $5 as the postage and handling fees for replacement. (Please ensure that the products are in the original conditions and of no artificial damage, furthermore, the labels should be integral and the package should be complete, otherwise we will deduct depreciation fees accordingly.) If you want to exchange for other different products, we will refund you any over-payment or require a supplemental payment for any deficiency according to the actual prices of the products.

please email us at tiffanyonlinesale@gmail.com ASAP if you have placed an order and would like to cancel it later. We can cancel it before shipping. However if the order has been shipped, we can not cancel the order then. For canceling , $5 pounds of service fee will be deducted from the refund amount. All money will be refunded if the goods are out of stock.

The last but not least, please contact us for return or exchange in advance, our customer service department will offer you the returning address, otherwise we are sorry that you should be in charge of the risks and the loss.